Shipping policy
Shipping Policy
At Welcomenest, we strive to deliver your orders as quickly and efficiently as possible. Below is our shipping policy outlining processing times, delivery estimates, and international shipping information.
Processing Time
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All orders are processed within 1-2 business days.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframes
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Standard Shipping (Australia): Estimated delivery time is 3-4 business days after processing.
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Express Shipping (Australia): Orders placed before 2 PM (AEST) will be dispatched on the same day for faster delivery.
International Shipping
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We offer international shipping through Sendle, and delivery times vary based on the destination country.
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International shipping timeframes and costs are subject to Sendle’s international shipping policy.
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Customers are responsible for any customs duties, taxes, or import fees applicable in their respective countries.
Tracking and Updates
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Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.
Delays and Issues
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While we aim to deliver within the estimated timeframes, unforeseen delays due to weather, courier issues, or customs clearance may occur.
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If you experience any delays beyond the expected timeframe, please contact us at info@welcomenest.com.au.
Contact Us
For any shipping-related inquiries, feel free to reach out to our support team at info@welcomenest.com.au. You can also contact us anytime through our 24/7 website chatbox. We’re happy to assist you!
Thank you for shopping with Welcomenest!